Welcome to Techno Group and www.technogroupusa.com (the “Site”), which is provided by Techno Tanks, Inc. dba Techno Group (“Techno Group,” “Techno”, “Techno Tanks”, “we”, “us” or “our”) in order to enable our valued customers (“you” for the purpose of these Terms & Conditions (our “Terms”)) to visit our Site, learn about and purchase our products (our “Products”). In the event you are accessing our Site on behalf of an organization, company, or other legal entity (your “Organization”) the term “you” will also include your Organization. In such case, you represent that all information you provide to us on behalf of the Organization is, true, accurate and complete. We ask you to take a few moments to read these Terms, which govern all use of our Site and all orders and returns for our Products made through the Site. Please read these Terms carefully and thoroughly.
CHANGES TO TERMS
As we improve our Products and services or improve the features or functions we offer on this Site, we may need to update these Terms to add new terms that are relevant to such improvements. In the event we do make changes, the revised version of these Terms will be effective immediately upon posting such a revised version of these Terms or other notice on the Site. You should frequently review these Terms because your continued use of the Site after posting of a revised version signifies your consent such new Terms.
USE OF THE SITE
By using the Site and providing your contact and other information through the Site, you agree that we may send you communications via email regarding our Products and services. You will have the opportunity to “opt out” of receiving any future marketing emails at any time.
We take commercially reasonable measures, as we deem appropriate to secure and protect information transmitted to and from the Site. Nevertheless, we cannot and do not guarantee that any such transmissions are or will be totally secure.
You understand and agree that we own, or (where required, appropriate, or applicable) have licensed, all right, title and interest in and to the Site, including the features, materials, opportunities and services made available on or through the Site, and all information, text, data, graphics, Product images, sound recordings, audio and visual clips, logos, software and all other materials contained therein, and the compilation, collection, design, selection and arrangement thereof (collectively, the “Content”). You acknowledge that the Content constitutes valuable proprietary information that is protected by applicable intellectual property and other proprietary rights, laws and treaties of the United States and other countries, and that you acquire no ownership interest by accessing and using the Site and the Content. Such intellectual property and proprietary rights may include, but are not limited to, various patents, copyrights, trademarks and service marks, registered trademarks and service marks, trade dress protection and trade secrets, and all such rights are and shall remain the property of us or our licensors and content-providers. You may not reproduce, modify, copy, frame, publish, display, post, transmit, download, sell, create derivative works from, or distribute any Content, or any portion thereof, without the express prior written permission of us, except as indicated within these terms.
Techno Group makes every attempt to ensure that our Site is as accurate and complete as possible. In order to give you the opportunity to view our products and services in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.
Our objective is to provide you with as much information and detail about your prospective purchase as possible of a particular item.
On the Site, we provide the information of our products based on the manufacturing specifications of our manufacturing partners and suppliers. Slight tolerances may be accounted for based on finishing during the manufacturing.
OUR PRODUCTS AND PRICING
If you’re interested in an item that is currently out of stock, contact us and we can tell you when the item will be back in stock. On occasions, due to unpredictable volume of orders and/or for specific items, we may go out of stock on any given item before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.
Information, including prices, may be inaccurately displayed on our Site due to system or typographical errors. Although we make every attempt to avoid these errors, they may occur and we do not warrant that all product descriptions are 100% accurate, complete, reliable, current, or error free. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product’s listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product for a refund or pay the difference between the actual and charged prices. If a Product is not as described, your sole remedy is to return it in unused condition for a full refund.
All our prices are also subject to change without notice. The prices displayed for items are the retail prices and do not include any shipping fees nor any applicable sales or other taxes such as duties that we may be required to collect. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our customer service representatives at email@example.com
Due to high restocking and overhead costs, we do not allow comparison buying. Comparison buying is when you purchase several items with the intent of only keeping the one most liked and then returning the rest. If you are unsure about which item to purchase, please feel free to contact us and we will gladly share more information with you and help you make your choice.
In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, we have adopted the policy of terminating and barring, in appropriate circumstances and at our sole discretion, Site users or account holders who are deemed to be repeat offenders. Techno Group may also terminate the account of any user who infringes any intellectual property rights of others, whether or not there is any repeat violation.
THIRD PARTY CONTENT
Techno Group may provide links to Web pages and content of third parties (‘Third Party Content’) as a service to those interested in this information. Techno Group does not monitor or have any control over any Third Party Content or third party Sites. We do not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. Techno Group does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.
LINKS TO THE SITE
Without our express, prior, written permission, you shall not:
- “frame” the Site or any Content or otherwise cause the Site or any Content to appear in a window with any other material that does not constitute Content
- Cause the hyperlink to the Site, or the Site or any Content, to be displayed in any way that is disparaging to Techno Group or any entity that is affiliated or associated with us, or
- otherwise imply or state that any type of relationship or special arrangements exist with Techno Group and any other entity,
- use any trade name, trademark, or brand name of Techno Group in metatags, keywords and/or hidden text, including for the purpose of affiliate marketing.
You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this Site, Techno Group, or our products or services that are provided by you to Techno Group are non-confidential and shall become the sole property of Techno Group. Techno Group will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant Techno Group and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that
- You own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this Site;
- The content is accurate and not misleading;
- Use and posting of the content you supply will not violate any rights of or cause injury to any person or entity.
PRODUCT REVIEWS AND USER CONTENT
Our Site includes a product review feature, and includes or may include in the future discussion forums, user generated content, or other areas or services in which you or third parties create, post, or store any content, messages, materials or other items on our Site (‘Interactive Areas’). You are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through our Site any of the following:
- Any message, data, information, text, music, sound, photos, video, graphics, code or other material (‘User Content’) that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
- User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law.
- User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and reproduce such User Content;
- User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity; V. Unsolicited promotions, political campaigning, advertising or solicitations;
- Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;
- Viruses, corrupted data or other harmful, disruptive or destructive files; and
- User Content that, in the sole judgment of Techno Group, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or our Site, or which may expose us or our users to any harm or liability of any type.
All Techno Group brands are trademarks of Techno Group such as Techno-Tanks™ and may not be copied, imitated, or used, in whole or in part, without our prior written permission. In addition, all page headers, custom graphics, button icons and scripts are service marks, or trademarks, of Techno Group or its affiliates or licensors and may not be copied, imitated, or used, in whole or in part, without our prior written permission. Other trademarks, product names and company names and logos displayed on the Site are the property of their respective owners.
Pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512(c)), we have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law. If you believe a copyright is being infringed by a user of the Site or by Techno Group, please provide written notice to by sending an email to firstname.lastname@example.org
Your written notice must (i) contain your physical or electronic signature, (ii) identify the allegedly infringing material in a sufficiently precise manner to allow us to locate the material, (iii) contain adequate information by which we can contact you (including mailing address, telephone number and e-mail address), (iv) contain a statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, the copyright owner’s agent, or the law, and (V) contain a statement that the information in the written notice is accurate.
For information regarding shipping please contact us as there are many variables in order to quote an accurate rate. If a product on our site does not explicitly state that it includes free shipping, it will be the customers responsibility.
Our Techno Tanks Flexitanks are covered with a specific insurance policy to cover damages in the event of a tank malfunction or defect that results in loss of product during a spill or puncture. Our Flexitanks are constructed with high grade materials in a controlled environments that meets all COA requirements. Techno Group nor its affiliates is responsible for the improper use of the Flexitanks and is not liable for any damages arising from human error or misconduct. All Flexitanks must be inspected by the buyer prior to installation, if a Flexitank is found to have arrived defective, it will be replaced at no cost to the buyer.
Bladder, Pillow, Boat and Custom Designed tanks all have different warranties based on the specific materials used as requested by the customer and the applications for which they will be utilized. All tanks have a basic 2 Year Warranty with no questions asked. Techno Group will cover the repair of any tank that becomes defective and will attempt to solve any issues to the best of their abilities. Under specific circumstances Techno Group could elect to replace a defective or damaged tank with a brand new one instead repairing the damaged unit.
REFUNDS AND RETURNS
We accept returns of unused and undamaged boat bladders within 30 days of the sale. At this moment we do not cover return shipping fees; it is the customers responsibility to cover return shipping fees. Cancellations are approved before the items are shipped otherwise a standard return procedure must be followed. There are no returns or cancellation on custom made items or final sale items. We offer help and assistance to repair damaged items as long as they are reparable and damage was not created by negligence, improper use or with malicious intent. By placing orders online, by phone, fax or mail or through any other market place or third party vendor and by paying for such orders either through our online systems, paypal, cash, check or wire transfers, you are acknowledging that you have been informed and/or have read our return policy and complete terms and conditions and are in full agreement with them.
To return a boat bladder, email email@example.com to obtain return information or use our automated service by login into your account, select order history, click on order details, select items and quantity to be returned and click on MAKE AN RMA SLIP. We do not take title to returned Products until we receive the product. At our discretion, we may choose to issue a refund or send a replacement Product without requiring a return. In this situation, we do not take title to the refunded item. We do not refund shipping charges although exceptions can be made at our discretion. We try to process returns and refunds as quickly as possible and most refunds are usually processed within a week or so; however, we reserve the right to take up to 6-8 weeks for processing.
*There are no returns and no refunds on flexitanks, pillow tanks nor bladder tanks. This products are final sale items. In the event that a tank has a manufacturing defect, we will assist in any way necessary to rectify the problem.
**Logistics services and operational services such as cross pumps, trans-loads, installations, surveys, incident reports, causal reports without exclusion of any other service Techno Group currently offers or agrees to perform are non refundable.
Restocking fees may be charged when merchandise is returned in an open box, in a badly damaged box, or without the original box it came in. Restocking fees may also be charged if merchandise is returned without all the original packaging, instructions, and accessories. The restocking fee for the return of a boat bladder tank is set at $50usd.
UNITED STATES ONLY
DISCLAIMER OF WARRANTY
THE SITE AND THE CONTENT, AND ALL MATERIALS, PRODUCTS, AND SERVICES AVAILABLE ON OR THROUGH THE SITE AND THE COMPANY ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OR GUARANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT REPRESENT, WARRANT, OR COVENANT THAT THE SITE OR ANY MATERIALS, PRODUCTS, OR SERVICES AVAILABLE ON OR THROUGH THE SITE OR THROUGH THE COMPANY ARE OR WILL BE ACCURATE, CURRENT, COMPLETE, RELIABLE, OR APPROPRIATE FOR ANY PARTICULAR USE TO WHICH YOU, YOUR ORGANIZATION, OR ANY THIRD-PARTY MAY CHOOSE TO PUT THEM, THAT THEY ARE OR WILL BE AVAILABLE ON AN UNINTERRUPTED OR ERROR-FREE BASIS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE AND THE MATERIALS, PRODUCTS AND SERVICES AVAILABLE ON OR THROUGH THE SITE AND THROUGH COMPANY ARE FREE OF VIRUSES OR OTHER DISABLING DEVICES OR HARMFUL COMPONENTS.
LIMITATION OF LIABILITY
IN NO EVENT SHALL TECHNO GROUP, ITS CONTRACTORS, SUPPLIERS, CONTENT-PROVIDERS AND OTHER SIMILAR ENTITIES, AND THE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS OF EACH OF THE FOREGOING, BE LIABLE TO YOU, YOUR ORGANIZATION, OR ANY OTHER THIRD-PARTY FOR ANY LOSS, COST, DAMAGE, OR OTHER INJURY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH:
- I THE USE OF, OR RELIANCE ON, THE SITE, THE CONTENT, OR THE INFORMATION, MATERIALS AND SERVICES ACCESSIBLE ON OR THROUGH THE SITE OR OTHERWISE MADE AVAILABLE BY TECHNO GROUP, INCLUDING ANY PRODUCTS;
- THE USE, COPYING, OR DISPLAY OF THE SITE OR THE CONTENT OR THE TRANSMISSION OF INFORMATION TO OR FROM THE SITE OVER THE INTERNET;
- TECHNO GROUP’S PERFORMANCE OF, OR FAILURE TO PERFORM, ITS OBLIGATIONS IN CONNECTION WITH THESE TERMS;
- ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF YOU, YOUR ORGANIZATION, OTHER USERS OF THE SITE, OR OTHER THIRD-PARTIES, INCLUDING, BUT NOT LIMITED TO, ANY NOT-FOR-PROFIT ORGANIZATIONS;
- YOUR PURCHASE AND USE OF ANY GOODS OR SERVICES PROVIDED BY THIRD-PARTIES; OR
- THE AVAILABILITY, RELIABILITY, ACCURACY, TIMELINESS, OR QUALITY OF THE SITE OR ANY PRODUCT.
UNDER NO CIRCUMSTANCES SHALL TECHNO GROUP, ITS CONTRACTORS, SUPPLIERS CONTENT-PROVIDERS AND OTHER SIMILAR ENTITIES, AND THE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS OF EACH OF THE FOREGOING, BE LIABLE TO YOU, YOUR ORGANIZATION, ANY NOT-FOR-PROFIT ENTITY, OR ANY OTHER THIRD-PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, SPECIAL, OR SIMILAR DAMAGES OR COSTS (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR DATA, LOSS OF GOODWILL, LOSS OF OR DAMAGE TO PROPERTY, LOSS OF USE, BUSINESS INTERRUPTION AND CLAIMS OF THIRD-PARTIES) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE SITE, ANYTHING DESCRIBED IN THE FOREGOING CLAUSES (I) THROUGH (IV) OF THIS PARAGRAPH, OR ANY OTHER CAUSE BEYOND THE CONTROL OF TECHNO GROUP, EVEN IF TECHNO GROUP WAS ADVISED, KNEW, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR COSTS. IN A JURISDICTION THAT DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, THE LIABILITY OF TECHNO GROUP, ITS CONTRACTORS, SUPPLIERS, CONTENT-PROVIDERS, AND OTHER SIMILAR ENTITIES, AND THE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS OF EACH OF THE FOREGOING, SHALL BE LIMITED IN ACCORDANCE WITH THESE TERMS TO THE FULLEST EXTENT PERMITTED BY LAW. WITHOUT LIMITING ANY OF THE FOREGOING, IF TECHNO GROUP, ITS CONTRACTORS, SUPPLIERS, CONTENT-PROVIDERS, OR OTHER SIMILAR ENTITIES, OR ANY OF THE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AGENTS OF ANY OF THE FOREGOING, IS FOUND LIABLE TO YOU OR TO ANY THIRD-PARTY AS A RESULT OF ANY CLAIMS OR OTHER MATTERS ARISING UNDER OR IN CONNECTION WITH THESE TERMS, THE SITE, OR THE USE OF THE SITE, TECHNO GROUP AND SUCH PARTIES’ CUMULATIVE, AGGREGATE AND MAXIMUM LIABILITY FOR ALL SUCH CLAIMS AND OTHER MATTERS IN ANY CALENDAR YEAR SHALL NOT EXCEED $100. THE LIMITATION OF LIABILITY HEREIN IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN AND REFLECTS A FAIR ALLOCATION OF RISK. THE SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS AND YOU AGREE THAT THE LIMITATIONS AND EXCLUSIONS OF LIABILITY, DISCLAIMERS AND EXCLUSIVE REMEDIES SPECIFIED HEREIN WILL SURVIVE EVEN IF FOUND TO HAVE FAILED IN THEIR ESSENTIAL PURPOSE.
These Terms shall be governed and construed in accordance with the laws of Florida, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the state and federal courts located in Broward County, Florida and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this Site, any purchase from this Site, or these Terms and Conditions. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
You agree to indemnify, defend and hold Techno Group, and the officers, directors, employees and agents of Techno Group, harmless from and against all claims, demands, suits and all other proceedings, and all resulting loss, damage, liability, cost and expense (including reasonable attorneys’ fees), your access to and use of the Content, the Site and other materials, products and services available on or through the Site and Techno Group, your violation of these Terms, or your violation of any rights of another. We reserve, and you grant to us, the right to assume exclusive defense and control of any matter subject to indemnification by you. All rights and duties of indemnification that are set forth herein shall survive termination of these Terms.
TERMINATION OF THE AGREEMENT
We reserve the right, in our sole discretion, to restrict, suspend, or terminate this Agreement and your access to all or any part of the Platform, at any time and for any reason without prior notice or liability and to block and prevent your future access to the Site. Furthermore, we reserve the right to change, suspend, or discontinue all or any part of the Platform at any time without prior notice or liability.
If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable by a court, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
CLASS ACTION WAIVER
You agree that any arbitration or proceeding shall be limited to the Dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any Dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
COMMUNICATIONS WITH US
Although we encourage you to e-mail us, we do not want you to, and you should not, e-mail us, submit or post any content that contains confidential information. We are not responsible for the dissemination of personal, private or confidential information that is sent, posted or submitted to us via email, through the Site or through any social or electronic platform. YOU, AND NOT TECHNO GROUP, ARE ENTIRELY RESPONSIBLE FOR ALL YOUR REGISTERED USER CONTENT THAT YOU UPLOAD, POST, E-MAIL, OR OTHERWISE TRANSMIT VIA THE PLATFORM, AND YOU WILL INDEMNIFY US IN RESPECT OF ANY LOSS, LIABILITY, CLAIM, OR DAMAGE SUFFERED OR INCURRED BY US IN CONNECTION WITH YOUR REGISTERED USER CONTENT.
Please contact us with any questions regarding the Site or these Terms by e-mail firstname.lastname@example.org